Q: What services and amenities will be available upon reopening?Ī: Three of our food outlets will be open with limited seating, and to-go service including Koffee Kiisha, Fairway Café, and the Noodle Bar. However, the Cabaret dance floor will be closed and no live entertainment is scheduled for this venue. In addition, our Cabaret Bar will be open for drink service. Q: Will the bars be open when you reopen?Ī: Our Tree Bar will be open, with limited seating to ensure proper social distancing. Q: When will you have your entertainment return such as Latin Night?Ī: Soboba Casino Resort is not planning any concerts or live entertainment in our Cabaret or Event Center at this time. Expired Free Play offers will not be accepted. Guests will begin to receive new Free Play offers that will be sent out as we near our re-opening date. ![]() Q: I had offers for your hotel that expired while you were closed, will you honor those offers or send me new ones?Ī: Guests will receive new offers for our hotel as soon as we are able to resume hotel operations. Q: I have slot machine cash out vouchers that expired during the time Soboba Casino Resort was closed, what will happen to those winnings?Ī: Un-redeemed vouchers that have expired since our forced closure will be honored in full. Q: What age must a guest be to enter the facility?Ī: A guest must be 21 and over to enter facility. We will limit the number of guests allowed into the facility to ensure proper social distancing. Q: Will you only be open to VIPs at first?Ī: Soboba Casino Resort will welcome all guests upon our re-opening.Ī: Soboba Casino Resort is utilizing sensors to monitor the number of guests entering and exiting the property in real time. Our gaming floor will be smoke-free, but we will have designated smoking areas. Upon entering, all guests and team members will be required to wear a mask and conduct a health temperature screening gloves will be optional for guests. Q: What changes can we expect when entering casino?Ī: We are taking cleanliness to a new level by implementing an aggressive new health and sanitation program to complement the already rigorous cleaning standards currently in place at Soboba Casino Resort. Q: What day and time will the hotel reopen?Ī: Hotel Operations are now open and taking reservations. Q: What is the age requirement to enter the casino?Ī: In the interest of public health and safety the Soboba Casino Resort will only be allowing guests age 21 and over on property at this time. Q: What day and times is the casino open?Ī: Soboba Casino Resort is continuing daily 24 hour opperations. All of us at Soboba Casino Resort look forward to welcoming you back as our valued guests! ![]() To protect the health and safety of our guests, Team Members, and community, Soboba Casino Resort has placed safety protocols and limited functions due to the COVID-19 pandemic.
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